77ap Privacy Policy

📄 Introduction

This Privacy Policy ("Policy") describes how 77ap ("77ap", "we", "us", "our") collects, uses, stores, and shares personal information when you access or use the 77ap website, mobile platform, and all related services (collectively, the "Platform"). By registering an account, making a deposit, or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein.

This Policy should be read alongside the 77ap Terms and Conditions, which govern your use of the Platform generally. Together, these documents form the complete agreement between you and 77ap regarding your use of the Platform and the handling of your data.

🔐 Our Privacy Commitments at a Glance

1. Who We Are

77ap is an online gambling platform providing cricket betting, live casino games, slots, crash games, and related entertainment services to players based in Bangladesh and other regions. When this Policy refers to "77ap", "we", "us", or "our", it refers to the operator of the 77ap platform and the data controller responsible for your personal information.

For the purposes of this Policy, "personal data" means any information that identifies you or could reasonably be used to identify you, whether on its own or in combination with other information held by 77ap. This includes your name, mobile number, payment details, device identifiers, and account activity records.

2. Information We Collect

77ap collects personal data from you in the following ways: information you provide directly when registering or using the Platform, information generated automatically by your use of the Platform, and information received from third parties where permitted by law. The categories of data we collect include:

• Registration data: your mobile number, chosen username, and password (stored in encrypted form).
• Identity verification data: your full legal name, date of birth, national identification documents, and any other KYC documentation requested for account verification purposes.
• Financial data: deposit and withdrawal history, payment method identifiers (such as the bKash or Nagad account number associated with your profile), and transaction records.
• Usage data: betting history, game session records, login timestamps, pages visited within the Platform, and interaction logs.
• Device and technical data: IP address, device type, operating system, browser type and version, and connection data collected automatically when you access the Platform.
• Communications data: records of any messages you send to 77ap through live chat, email, or any other support channel, including the content of those messages and the date and time they were sent.

We do not knowingly collect special categories of sensitive personal data (such as biometric data, health information, or political opinions) unless specifically required for identity verification purposes under applicable law. Where such data is collected, it is handled with additional care and stored only for as long as legally required.

3. How We Use Your Information

77ap uses the personal data it collects for specific, legitimate purposes only. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your data include:

• Account creation and management: to register your account, verify your identity, maintain your account settings, and process your deposits and withdrawals.
• Service delivery: to provide you with access to betting markets, casino games, promotions, and customer support services as requested.
• Legal and regulatory compliance: to fulfil our obligations under applicable anti-money-laundering regulations, KYC requirements, age-verification rules, and other legal duties imposed on operators of online gambling platforms.
• Fraud and security monitoring: to detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the Platform.
• Platform improvement: to analyse usage patterns, diagnose technical issues, and develop new features or services that improve your experience on 77ap.
• Communications: to send you service-related notifications such as transaction confirmations, security alerts, and updates to our Terms or this Policy. Where you have opted in, we may also send you promotional communications about bonuses and offers. You may opt out of marketing communications at any time by contacting support.

4. Legal Basis for Processing

77ap processes your personal data on the following legal grounds:

• Contract performance: processing is necessary to fulfil the contract between you and 77ap (i.e., to operate your account and deliver the services you have registered to use).
• Legal obligation: processing is necessary to comply with legal requirements, including anti-money-laundering regulations, KYC obligations, and responsible gaming requirements imposed by applicable law.
• Legitimate interests: processing is carried out for purposes that are in the legitimate interests of 77ap (such as fraud prevention, security monitoring, and platform improvement) where those interests are not overridden by your rights and interests.
• Consent: where we rely on your consent to process data (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

5. Sharing Your Information

77ap does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment service providers: such as bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard), who process your deposits and withdrawals. These providers receive only the data necessary to complete your requested transaction and are subject to their own privacy policies and data protection obligations.
• Identity verification and KYC providers: third-party services used to verify your identity documents and confirm your age and eligibility to use the Platform. These providers process your identity data under strict confidentiality agreements.
• Fraud prevention and security services: providers who assist 77ap in detecting and preventing fraudulent activity, money laundering, and other prohibited conduct. Data shared with these providers is limited to what is necessary for the detection and prevention purpose.
• Law enforcement and regulatory authorities: where we are required to disclose personal data by applicable law, court order, or at the request of a competent regulatory or law enforcement authority, we will comply with such requirements and disclose only the minimum data necessary.

Any third party that receives personal data from 77ap is required to handle that data in accordance with applicable data protection standards and to use it only for the purpose for which it was shared. 77ap does not permit third-party recipients to use your data for their own independent marketing or commercial purposes.

6. Cookies and Tracking Technologies

77ap uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session security, and analyse how players use our services. The categories of cookies we use include:

• Essential cookies: strictly necessary for the Platform to function. These enable core features such as logging in, maintaining your session, and processing transactions. They cannot be disabled without impairing Platform functionality.
• Functional cookies: used to remember your preferences and settings (such as your preferred language or display options) so that you do not need to re-enter them on each visit.
• Analytics cookies: used to collect aggregated, anonymised information about how players navigate and use the Platform. This data helps us improve the user experience and identify areas where the Platform can be enhanced.
• Security cookies: used to authenticate users, prevent fraudulent use of accounts, and protect the Platform from unauthorised access and malicious activity.

Most browsers allow you to control cookies through their settings. However, disabling essential cookies may prevent the Platform from functioning correctly. By continuing to use the Platform with cookies enabled in your browser, you consent to the use of cookies as described in this Policy.

7. Data Retention

77ap retains your personal data for as long as your account is active and for such further period as is necessary to fulfil the purposes described in this Policy. In practice, this means: account data and identity verification records are retained for the duration of your account and for a minimum of five years following account closure, in order to comply with anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of five years following the date of the transaction; communications records are retained for a minimum of two years.

When data is no longer required for any of the purposes described above and no legal retention obligation applies, 77ap will securely delete or anonymise the data so that it can no longer be used to identify you.

8. Data Security

77ap implements appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include SSL encryption for data in transit, access controls limiting data access to authorised personnel, regular security reviews of our systems and processes, and secure storage protocols for identity documents and financial records.

While 77ap takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data security incident that affects your personal data, 77ap will take prompt action to contain the incident and, where required by applicable law, will notify you and relevant authorities within the applicable timeframe.

9. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 77ap:

• Right of access: you have the right to request a copy of the personal data that 77ap holds about you, together with information about how it is being used.
• Right to rectification: you have the right to request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
• Right to erasure: in certain circumstances, you have the right to request the deletion of your personal data. This right is not absolute and does not apply where 77ap is required to retain data for legal or regulatory reasons.
• Right to restriction: you have the right to request that the processing of your personal data be restricted in certain circumstances, for example while a dispute about the accuracy of the data is being resolved.
• Right to object: where 77ap processes your data on the basis of legitimate interests, you have the right to object to that processing. 77ap will cease the processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to data portability: where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

To exercise any of your data rights, please contact 77ap support in writing, clearly identifying yourself and specifying the right you wish to exercise. 77ap will respond to all data rights requests within a reasonable timeframe. In some cases, 77ap may need to verify your identity before acting on your request.

10. Children's Privacy

The 77ap Platform is strictly intended for adults aged 21 years and above. 77ap does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account, make a deposit, or use any of the services offered on the Platform.

If 77ap becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a person under the age of 21 has registered on the Platform, please notify us immediately at [email protected].

11. Payments and Financial Data

When you make a deposit or withdrawal on 77ap, you will be required to provide payment details including your bKash, Nagad, Rocket, or Upay mobile wallet number, or your Visa or Mastercard card details. This financial data is used solely to process the transaction you have requested and to maintain records as required by applicable law.

77ap does not store full card numbers or mobile banking PINs on its own servers. Payment data is transmitted directly to our payment service providers using encrypted channels. These providers are responsible for securing payment data in accordance with applicable payment industry security standards.

12. Third-Party Links

The 77ap Platform may contain references to third-party game providers, software suppliers, or other services. Where the Platform facilitates access to third-party content or services, those third parties operate under their own privacy policies. 77ap is not responsible for the privacy practices of any third-party provider whose services are accessible through or in connection with the Platform. We encourage you to review the privacy policies of any third-party provider before submitting personal data to them.

13. Changes to This Privacy Policy

77ap reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of the Policy and, where appropriate, notify registered players by way of a platform notification or email to the registered contact address.

Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may close your account by contacting 77ap support.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 77ap handles your personal data, please contact our support team. We are committed to resolving privacy-related queries promptly and transparently.

Contact email: [email protected] (plain text — not a clickable link). Our customer support team is available 24 hours a day, 7 days a week. Please include your registered username and a clear description of your query in all correspondence.